Frequently Asked Questions
Get the answers you need to stay focused on your training.
What is the Born Primitive return policy?
We offer a 30-day return window for all unwashed and unworn items with original tags still attached. Please note that certain clearance items may be marked as final sale.
How should I care for my athletic apparel?
To maintain the longevity of your gear, we recommend washing in cold water with like colors and hanging to dry. Avoid using bleach or fabric softeners as they can damage technical moisture-wicking fibers.
When will my order ship?
Standard orders are typically processed within 1-2 business days. Once shipped, you will receive a confirmation email with tracking information to monitor your delivery.
Do you offer military or first responder discounts?
Yes, as a veteran-owned company, we are proud to offer a special discount to military members, veterans, and first responders through our verification partner, GOVX.
How do I determine my size?
Each product page features a detailed size guide. Our apparel is designed for an athletic fit; if you are between sizes or prefer a looser fit, we generally recommend sizing up.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific location and local customs regulations.